• URGENT NOTICE: C9 Portal Security Update Requires All Contact Records Be Updated w/ Unique Email Addresses by 11/15. UPDATE NOW

Service Forms

Trying to Add a User?


The new C9 Portal let’s you add users in minutes. Get started today by logging in and adding your first user. Don’t know how to log in? Find out how here. Need a little guidance navigating the add-user process? Click here.

Add/Remove 3rd Party App

This form is to request the installation or removal of a 3rd party application (Virtual Server environment only). This request must be submitted by an Authorized Contact.

Add/Remove Office 365 User

This form is for adding or removing Office 365 users (for clients on an existing Office 365 Hosting plan). This request must be submitted by an Authorized Contact.

Upgrade QB/Sage 50 File Version

This form is for upgrading your file (not the application) to a newer version. This form must be submitted by an Authorized Contact.

Add a Company File

This form is to request a new company file with NO additional user access.

Change Payment on File

This form is meant for updating your billing information on file.

QuickBooks Admin Password Reset

This form is for requesting an Adminstrative password reset for your QuickBooks account.

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