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Setting Up Mobile Cloud Access

How to set up Cloud access for your mobile device(s) via Remote Desktop Protocol (RDP).

  1. Open the App Store or Play Store on your mobile device.
  2. Search for "RDP Client".
  3. Choose and install an RDP client application.
  4. When creating an RDP connection, enter your Cloudnine user name, password, and one of the following Host/PC Names (depending on device and environment):
    • Pro: login.cloud9realtime.com
    • Pro Plus/Premier/Enterprise: vm-xxx.cloud9realtime.com (replacing "xxx" with your Virtual Server number)