Cloudnine Realtime requires that every server be rebooted at least once a week. This ensures that server resources are reset and all available resources are ready each day. It also ensures that software updates that require a reboot will be ready in a timely manner.
Authorized contacts have the ability to set the reboot schedule for their server. To do so, follow the steps
- Log into the C9 Portal.
- Go to the Server Reboot page:
Under Scheduled Server Reboot, select a server to schedule a recurring reboot for (if applicable) or choose All Servers to set the same reboot schedule for all servers.
Check the Server Set to Reboot field to see what the current reboot schedule is.
Under Server Set to Reboot, select Daily or Weekly on Friday to indicate how often the scheduled reboot should occur and then select what time the reboot will occur at (make sure it will be a time when no users will be logged in and working).
Click the Save New Reboot Time button to save this schedule (if a schedule was already set, it will be replaced by the new schedule).
Click Yes, Set Reboot Schedule when prompted.